1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Request a free roofing inspection or quote
• Contact us by phone, email, or through our website forms
• Subscribe to our newsletters or marketing communications
• Schedule a service appointment
• Submit insurance claim documentation

The types of information we may collect include:

• Name, email address, phone number, and mailing address
• Property address and details about your roofing project
• Insurance policy information (when applicable)
• Payment information for services rendered
• Photographs of your property taken during inspections or work

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide roofing services, inspections, and quotes you've requested
• To communicate with you about your project, appointments, and follow-ups
• To process payments and maintain accurate business records
• To support insurance claims and coordinate with your insurance provider
• To send you promotional communications (with your consent)
• To improve our website, services, and customer experience
• To comply with legal obligations and resolve disputes

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

• Insurance companies, when coordinating claims on your behalf
• Material suppliers and subcontractors working on your specific project
• Service providers who assist with payment processing, marketing, or website analytics
• Government authorities, when required by law or to protect our legal rights

All third parties are contractually obligated to keep your information confidential and secure.

4. Cookies & Website Analytics

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may limit certain website functionality.

We may use third-party analytics services (such as Google Analytics) to understand how visitors use our site. These services collect information anonymously and report website trends without identifying individual visitors.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure socket layer (SSL) encryption on our website
• Restricted access to personal information within our company
• Regular security assessments and updates
• Secure storage of physical and digital records

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights & Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Portability: Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information at the bottom of this page.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Project records, including photos and warranty documentation, are typically retained for the lifetime of the installed roof plus applicable warranty periods.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any linked websites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last Updated" date. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: